16 Ноя 2025
UK: Migrant delivery riders for Deliveroo, Uber Eats & Just Eat allege "challenging, low-paid" working conditions, incl. 12-hour days, harassment & injuries; incl. cos. comments
Краткое изложение
Date Reported: 16 Ноя 2025
Местонахождение: Великобритания
Компании
Deliveroo - ClientЗатронуто
Total individuals affected: Number unknown
Мигранты и рабочие-иммигранты: ( Number unknown - Бразилия , Срочная доставка , Women , Unknown migration status ) , Мигранты и рабочие-иммигранты: ( Number unknown - Судан , Срочная доставка , Men , Unknown migration status ) , Беженцы: ( Number unknown - Сирия , Срочная доставка , Гендер не указан , Unknown migration status ) , Мигранты и рабочие-иммигранты: ( Number unknown - Сирия , Срочная доставка , Men , Unknown migration status )Темы
Работа и условия , Сексуальные домогательства , Избиения и насилие , Охрана труда и безопасность , Доступ к информацииОтвет
Ответы запрошены: да, по Journalist
External link to response: (Find out more)
Принятые меры: Deliveroo responded to The Guardian, saying, "the overwhelming majority of riders tell us they are satisfied working with us...we are always looking at ways to raise the quality of self-employed work. We were the first major delivery platform to support unionisation and voluntarily partner with the GMB. Earlier this year we increased riders’ minimum hourly earnings guarantee and have introduced numerous valuable protections, such as free insurance, sickness cover and financial support when riders become new parents.”
Вид источника: News outlet
Краткое изложение
Date Reported: 16 Ноя 2025
Местонахождение: Великобритания
Другое
Not Reported ( Срочная доставка ) - ClientЗатронуто
Total individuals affected: Number unknown
Мигранты и рабочие-иммигранты: ( Number unknown - Турция , Срочная доставка , Men , Unknown migration status )Темы
Нищенская зарплата , Разумное рабочее время и свободное время , Охрана труда и безопасностьОтвет
Ответы запрошены: Нет
Вид источника: News outlet
Краткое изложение
Date Reported: 16 Ноя 2025
Местонахождение: Великобритания
Компании
Just Eat - ClientЗатронуто
Total individuals affected: Number unknown
Мигранты и рабочие-иммигранты: ( Number unknown - Бразилия , Срочная доставка , Women , Unknown migration status )Темы
Работа и условияОтвет
Ответы запрошены: да, по Journalist
External link to response: (Find out more)
Принятые меры: Just Eat told The Guardian, “our pay rates are competitive...and data shows that couriers delivering for Just Eat earn, on average, significantly over the national living wage for the time they are on an order. We want all couriers on our network to work safely and we give extensive support on topics from road safety to customer interactions.”
Вид источника: News outlet
Краткое изложение
Date Reported: 16 Ноя 2025
Местонахождение: Великобритания
Компании
Uber Eats - Client , Uber - Parent CompanyЗатронуто
Total individuals affected: Number unknown
Мигранты и рабочие-иммигранты: ( Number unknown - Бразилия , Срочная доставка , Women , Unknown migration status )Ответ
Ответы запрошены: да, по Journalist
External link to response: (Find out more)
Принятые меры: Uber Eats told The Guardian, “the safety and wellbeing of everyone who uses our platform is our top priority...and there are a number of safety features designed for couriers … We offer a flexible way for thousands of couriers to earn while being able to choose when, where, and for how long they work. While the vast majority are satisfied with their experience on the app, we work closely with our union partner, GMB, to ensure couriers’ interests are always represented.”
Вид источника: News outlet
“Life as a food delivery worker: ‘Sometimes men open the door naked’”
To earn a living as a delivery rider, some work 10-12 hour days, contending with low pay, exhaustion, accidents, injuries and harassment. Is this a new form of modern slavery?
“I earn more cleaning toilets than I do from being a Deliveroo rider,” says Marina, a Brazilian woman who juggles two jobs to support her 12- and 18-year-old daughters.
Marina, Adam and Mohammed are just a few of the hundreds of thousands of food delivery riders in the UK, mostly working for the big three players, Just Eat, Deliveroo and Uber Eats. Most are migrants…
The government has been clamping down on people working illegally …but those the Guardian interviewed … say they are working legally in challenging, low-paid conditions that many Britons would find unacceptable…
The delivery platforms reject this characterisation. “The overwhelming majority of riders tell us they are satisfied working with us,” a spokesperson for Deliveroo says…
“The safety and wellbeing of everyone who uses our platform is our top priority,” says Uber Eats…
“Our pay rates are competitive,” says Just Eat, “and data shows that couriers delivering for Just Eat earn, on average, significantly over the national living wage…