The characterisation and portrayal of Shell in your letter is not one we recognise. Shell is committed to honesty, integrity and respect for people, and to conducting business in an ethical and transparent manner. It is clear from your letter that you have selectively referred to and quoted from documents in a way that creates a misleading impression. For instance, what you have presented does not reflect the challenging operating environment in the Niger Delta at the time, including largescale oil theft, sabotage and illegal refining carried out by organised criminal gangs. Nor do you properly reflect that Shell’s former Nigerian subsidiary worked with Nigerian authorities, its government-owned partner and local communities to respond to these challenges, including cleaning up spills from joint venture facilities regardless of cause, as required by Nigerian law. The Bille & Ogale claims are subject to ongoing legal proceedings in the English courts which we are defending vigorously. The documents you reference relate to complex and contested issues that will be tested through that court process.