“Dutch regulator fines Uber $966 million for automating driver suspensions”, 21 August 2026

The Dutch Data Protection Authority has fined Uber (UBER.N), opens new tab €825 million ($966 ‌million) for deactivating driver accounts through automated systems without adequately informing them, according to an August 17 decision reviewed by Reuters.

The penalty would be the second-largest issued yet under Europe's General Data Protection Regulation…

Uber said it would also appeal.

"We strongly disagree with this decision ​and disproportionate fine," a spokesperson said, adding that the company takes drivers' rights seriously and its policies ⁠include both human reviews and opportunities for drivers to dispute platform suspensions…

The case against Uber concerns European incidents in 2018 to 2022, stemming initially from a French complaint. It was handled by the Dutch regulator because Uber's European headquarters are in the Netherlands…

Uber temporarily suspended accounts of some drivers who ​were suspected of fraud…

Uber said such suspensions were usually brief, and it did not permanently deactivate such accounts without human review.

Drivers with low ​customer ratings were sometimes permanently deactivated by computer, the Dutch agency said. Uber disputed that, saying ​it had never ⁠automated permanent deactivation decisions…