“ChatGPT's medical advice nearly killed a Florida man, lawsuit against OpenAI claims”, 23 July 2026

A Florida man sued OpenAI on Wednesday, alleging ChatGPT's medical advice discouraged him from seeking treatment for symptoms that preceded a life-threatening pulmonary embolism, nearly costing him his life.

Scott Winters, a former pastor, filed suit against OpenAI and CEO Sam Altman in San Francisco County Superior Court on Wednesday, claiming the chatbot made inaccurate recommendations that imperiled his health.

Winters argues ChatGPT crossed the line from providing information into practicing medicine without a license…

OpenAI spokesperson Drew Pusateri told CBS News that ChatGPT is not designed to stand in for a healthcare provider.

"ChatGPT is not a doctor and should never be used as a substitute for medical care, diagnosis or treatment," he said in a statement. He noted that it's common for people to search the internet for health information and that "AI can make that experience better by helping them find clearer answers, organize their questions and prepare for conversations with medical professionals."

But he said blaming chatbots alone for mishaps related to one's own care is misguided, "and risks getting in the way of people accessing powerful new tools that can aid them in their health journey."...

Winters' legal team is seeking financial damages, and stronger guardrails around ChatGPT dispensing medical advice. They've also asked that ChatGPT Health, OpenAI's service designed to answer health questions, be blocked from operating pending an evaluation of its safety…