"Hackers Simply Asked Meta AI to Give Them Access to High-Profile Instagram Accounts. It Worked" 1 June 2026

Hackers say that they used Meta’s AI support chatbot to break into a host of high-profile Instagram profiles by asking the support bot to change the email address associated with the target account. The claims coincide with a series of high-profile Instagram account takeovers, including the Barack Obama White House account, the Chief Master Sergeant of Space Force’s account, and Sephora’s account...

...In a March blog post called “Boosting Your Support and Safety on Meta’s Apps With AI” announcing its AI support feature, Meta said that the system can “Prevent an account takeover by noticing it was suddenly accessed from a new location, the password was changed, and edits were made to the profile—changes that, in isolation, look harmless to a person reviewing the account, but AI was able to recognize as a threat.”..

...Meta has seemingly patched the issue within the last 24 hours, according to several hacking Telegram channels, which say the exploit no longer works. After publication of this article, a Meta spokesperson said the issue had been fixed: "This issue has been resolved and we are securing impacted accounts."..