"A "wicked problem" - Seeking human rights-based solutions to trafficking into cyber-scam operations in South-East Asia", 20 February 2026

… A report published today by the UN Human Rights Office graphically details the lived experiences of some of the hundreds of thousands of people trafficked from dozens of countries around the world into working in entrenched scam operations mostly in Southeast Asia, as well as far beyond.

The report documents instances of torture and other ill-treatment, sexual abuse and exploitation, forced abortions, food deprivation, solitary confinement, among other grave human rights abuses. Survivors also shared experiences of border officials aiding scam recruiters, and of threats and extortion by police…

“The treatment endured by individuals within the context of scam operations is alarming,” finds the report, based on interviews with survivors originating from Bangladesh, China, India, Myanmar, Sri Lanka, South Africa, Thailand, Viet Nam and Zimbabwe. They had been trafficked into scam centres in Cambodia, Lao People’s Democratic Republic, Myanmar, the Philippines and the United Arab Emirates between 2021 and 2025…

“A victim from Sri Lanka related how those who failed to meet monthly scamming targets were subject to immersion in water containers (known as ’water prisons’) for hours,” said the report, which updates a 2023 UN Human Rights report.

“Victims also recounted being forced to witness or even conduct grave abuse of others as a means to ensure compliance; one Bangladeshi victim said that he was ordered to beat other workers and a victim from Ghana recounted being forced to watch his friend being beaten in front of him.”…

While most victims described receiving some wages, all those interviewed by UN Human Rights experienced a range of escalating deductions and none received the entirety of the promised salary. A Thai victim reported that they were ordered to meet steep scamming targets of some $9,500 per day to avoid fines, beatings, or even being “sold” to another compound with harsher conditions.

“The litany of abuse is staggering and at the same time heart-breaking,” UN Human Rights Chief Volker Türk said. “Yet, rather than receiving protection, care and rehabilitation as well as the pathways to justice and redress to which they are entitled, victims too often face disbelief, stigmatization and even further punishment.”…

The report uniquely applies a behavioural science and systems analysis to explore why people continue to fall prey to fraudulent recruitment into scam operations and to suggest rights-based and effective prevention responses.

“There must be increased availability and accessibility of safe labour migration pathways and meaningful oversight of recruitment such as verification of online job postings and flagging suspicious recruitment patterns,” Türk said…

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